Transfer Guidance for our upcoming 64-bit server transfers 

Get your questions answered here!

We are getting ready to launch new 64-bit game worlds! This article will teach you what to do and how to transfer. If you have not already read our prior announcement about our new 64-bit game worlds, you can find that article on DDO.com here.

What is Happening:

On Tuesday, July 15th when the worlds open from our weekly maintenance, three new 64-bit game worlds will be available, with two of the new worlds located in the United States and one world located in Europe. Their names are: 

US:

• Shadowdale 
• Thrane 

EU:

• Moonsea

These worlds will join our existing 64-bit US server Cormyr as our regular game worlds. Free transfers from the 32-bit game worlds to these 64-bit game worlds, including Cormyr, will be available through August 31, 2025, after which point the 32-bit game worlds will no longer be available for regular gameplay. 

How will it work?

The process is:

Prepare. Pack. Transfer. Unpack.

When will transfers begin?

The ability to transfer your characters from your origin world to your destination world will begin at 2:00 PM Eastern (-4 GMT) on Tuesday, July 15th. Players will be able to start utilizing the "/transfer pack" function once the worlds come up from a game update and maintenance on July 15th. The Transfer Wizard will become available to all 64-bit game worlds at 2:00 PM Eastern (-4 GMT). Players will be able to log into Moonsea, Shadowdale, and Thrane starting at 2:00 PM Eastern (-4 GMT) on July 15th. Players will be able to log into Cormyr once the game world opens following maintenance and a game update, since the world is already available.

How do I Pack, Transfer, and Unpack?

Prepare:

If you are only transferring your Shared Account items to one world: 

If you are transferring your Shared Account items and character(s) to just one world, prepare for transfer by detaching anything you wish to save from your in-game mail, and complete any bids or auctions in the Auction House. If you are a guild leader, or if you have items in a guild chest, remove those items. Make sure you have claimed any Monster Manual rewards you wish to claim. Once your character and account-level information is ready to pack, use the "/transfer pack” command to transfer. Access to In-game Mail and Auctions on 32-bit worlds will be unavailable after 8/31. 

If you are transferring Shared Account items to multiple worlds: 

Sending items in your Shared Bank, Crafting Storage, Plat Storage, or other Account-based-system to multiple game worlds is accomplished by placing items into the inventory of a character that is subsequently sent to a different world. The selected character must contain the items before the first character on an origin game world runs the "/transfer pack" command. Running the “/transfer pack” command will aggregate your Account-based information to your character, and that character should not pack again until after it unpacks on a destination world.  

(Image: Character in a state prior to packing. Note the existence of the Creature Companion and Mount Stable tabs along with items in the Shared Bank.)

If you have an open character slot, some players like to create a “bank character” that can be used for this purpose. Otherwise, send the items into the inventories of the characters going to their various worlds. Once a character is ready to transfer to a destination world, type “/transfer pack” into game chat, then log out and back into the game launcher to Transfer.

Pack:

You will pack your character and Account-level information by using the command "/transfer pack" in the game chat window. All characters must use the "/transfer pack" command prior to transfer. The Transfer Wizard does not permit a character that has not packed to transfer. Run the "/transfer pack" command on a character as the final step prior to transferring using the game launcher Transfer button. 

If you add things to your Shared Bank or other form of account storage after a character runs the pack command, or for example if you earn a small amount of guild renown on a character that has not yet packed and you want to make sure it comes with you, you will run the "/transfer pack" command and then transfer the character that ran the pack command to capture the difference.  

(Image: Character after packing. Note the packed Creature Companion and Mount Stables along with Shared Bank items, and note your Character Bank and inventory remain intact.)

You can see which characters are Packed from the Character Select screen. 

(Image: Screen showing packed state of characters in a server's character select screen.)

You can see what has been packed to each character by using the command "/transfer list" in game chat. The "/transfer list" will detail whether a character is currently packed and what has been associated with that particular character, and you can screenshot that information or copy it into a document for your benefit. Please note that the "/transfer list" is not capable of displaying more than one thousand entries and will truncate additional entries to display even when those items are packed. You can also run "/transfer list" on your destination world before you unpack. If you have already unpacked that character and type "/transfer list", it’ll tell you it doesn’t have anything.

(Image: Results of typing /transfer list if nothing is packed.)

(Image: Results of /transfer list after packing. Note that this result can only display up to one thousand entries, but everything will be packed that is supposed to be.)

To ensure a smooth transfer experience and make sure your data is captured accurately, there is a limit to how quickly you can pack multiple times. The game client will not permit a player to pack more than once in a five second period, nor more than five times in a ten minute period. Please plan accordingly.

After you run the “/transfer pack” command on a character, that character’s next step should be to Transfer.

Transfer:

Use the Transfer Wizard the same way you have in the past. If you have not transferred before, you can transfer your character or characters to a destination world by launching the DDO game client, entering your user name and password, and then logging in. Before you select a game world, you will see the “Transfer” button in the launcher. Press it.  

Follow the instructions in the Transfer Wizard to select your character(s) and destination world. Your packed character or characters are then transferred to your game world of choice. You should receive an email as long as your inbox is set up to receive emails from us upon a successful or failed transfer. If a transfer fails, you can try again. Please note that during periods of heavy transfer activity it can take a long time to transfer over your characters. You can check which email address is associated with your game account by logging into myaccount.standingstonegames.com.

Note that paid transfers between game worlds will be temporarily unavailable starting July 15th for the duration of our transfer period. We will let you know in the future when paid transfers become available again.

Unpack:

Log your transferred character into your new game world! When you are ready, type "/transfer unpack" into chat and your items and information will populate into your new game world. If you are unpacking a lot, give it time. Once complete, you will see a message in chat. When complete, you will see your items in their relevant destination. You can type "/transfer list" to see whether there are any items that are packed on a character. 

(Image: Results in chat window of /transfer unpack command when run by a guild leader. Guild name is blacked out in the image.)

(Image: Results of /transfer unpack command when run by a guild member after a guild leader has unpacked.)

If your character unpacks before your guild leader, everything except for your guild information will be unpacked. In the future, once your guild leader transfers your guild onto your new world, you can again run "/transfer unpack" to add your guild information to your guild.

IMPORTANT: Neither guild leaders nor guild members should press the “Create” button in their guild panel once packed . Creating a new guild by pressing the “Create” button will overwrite your existing guild even if it is packed.

Please note that using the "/transfer unpack" command does have an impact on game performance, so during periods where large numbers of players are unpacking at the same time, you can expect some impact to the game world, particularly when zoning between spaces or interacting with Banks, Crafting Stations, or NPCs.

Storage Overflow:

If you unpack more items then you have access to slots in your storage, your storage will go into an overflow state. If you have a full Shared Bank or other form of storage and Unpack, additional items will populate into your storage and put you into an overflow state. You can continue to unpack while in an overflow state. However, you cannot add additional items to your storage until you remove enough items to get back under your storage limit. 

That’s it! Depending on how many items you have and how much you have done, your transfer journey may end here. Read on for further details about guild renown, character slots, the Monster Manual, and more. 

Frequently Asked Questions and Further Guidance:

Guidance for Guild Leaders:

When your guild leader character uses the "/transfer pack" command, most information about the current state of your guild will be packed with your character. Make sure that your guild chests have been emptied prior to running the "/transfer pack" command and consider making note of where you have placed your amenities as you will need to re-place them. Your guild airship and information about contributions of gold or Astral Shards are packed with your guild leader character. Guild members do NOT need to wait for you to unpack before they unpack. Members will unpack everything except for their guild information if they unpack before you do, and they will need to run "/transfer unpack" again once you have unpacked the guild on your destination world.

• Your Guild Message of the Day, Level, Renown total, airship, and other aspects of your guild are intact after you unpack.  

• Please ensure that your guild chests are empty of any items your guild wishes to retain. The contents of guild chests do not transfer to your destination world, and items still inside of them will be lost permanently once you pack. 

• We have created a Coupon Code to address an issue where your airship wall, ring, and other cosmetic selections will not be transferred to your new world. See the FAQ below for more information.

• When guild members unpack, you will see them added to your guild roster. If necessary, you can then promote them to Officer or Successor. Their status as Officers or Successors is not preserved following transfer.

• A note about Renown Decay: We will be temporarily pausing Guild Renown Decay on our 64-bit worlds through August 31st, 2025. These changes will take effect on July 15th in a game update. Long-gone guild members who are not able to return will not be on your roster in your new world, but their historic contribution to your guild renown total is not lost upon transfer through August 31st, 2025. Eventually we will re-enable daily renown decay, which applies to guilds once they reach level 151. When individual guild members unpack, their associated guild renown contribution is added to the guild’s historical data. The guild level and renown total of your guild when the guild leader Packs is preserved on your destination world after your guild leader Unpacks. 

• Remember not to press the “Create” button in your guild UI. Creating a new guild will in fact create a new guild, and your prior guild information will not be retained. 

Guidance for Guild Members:

When your character is ready to transfer to your new world, type the "/transfer pack" command into game chat. After you transfer to your new world, run the "/transfer unpack" command by typing it into game chat. When you pack, you can see the parts of your guild contribution that are packed with you by using the "/transfer list" command. You can unpack before your guild leader, but if you do you will need to use the command "/transfer unpack" again after your guild is unpacked on your new world. While that guild data is still awaiting your guild leader, your character will show as “Packed” in the character select screen to reflect that you still have packed guild data on the character. The display of your guild roster may look incomplete or continue to show members who have already packed until you unpack and re-join your guild. 

Remember not to press the “Create” button in your guild UI. Creating a new guild will in fact create a new guild, and your prior guild information will not be retained. 

What about the Monster Manual?

The Monster Manual progress you have earned on your 32-bit game world will not transfer with you to your 64-bit game world. You will still have your Monster Manuals on your new world, but they will be in a fresh state, and you can earn rewards again. If you are close to a reward on your 32-bit world you may wish to claim your reward prior to transfer, particularly if you are close to acquiring a creature companion. Certificates will transfer with you in your inventory, and companions added to your Creature Companion Stable on your origin world will be packed and brought to your destination world.

Please note that we intend to refactor the Monster Manual in a more comprehensive way in the future. For now, we are removing the display of hit points from being gated by the Monster Manual. All players will now be able to see hit point totals of enemies. We expect this change to the hit points display to debut with a game update on July 15th. 

What about the Reincarnation Cache?

Your Reincarnation Cache transfers with your character through the Transfer Wizard and is neither packed nor unpacked. You do not need to remove items from your Reincarnation Cache.  

What about my pets and mounts?

Your Creature Companion Stable and Mount Stable are packed with your character prior to transfer. They will populate into the Creature Companion Stable and Mount Stable when you run the "/transfer unpack" command on your destination world.

There is an issue we have not yet been able to correct which impacts players who have custom names for their creature companions. Once the first custom-named creature companion of that type is unpacked, that custom name is preserved even if other custom names are unpacked on top of it. We are offering a Coupon Code for 10 free pet renames per account using the Coupon Code MYPETISCALLED to assist. This Coupon Code debuts on July 15th and is available to redeem through December 31st, 2025.

What about my Saga progress, raid flagging, and quest completions?

Saga progress, raid flagging, unclaimed Saga rewards, and quest completions transfer with you to your destination world. 

Does my Character Bank transfer with me?

Yes. Your Character Bank already transfers using the Transfer Wizard, and it will continue to do so. 

What happens if someone else already has my character name?

The first person to create or transfer a character with that name on a game world will get the name. If a character transfers to a game world where the name already exists, that character will get an automatic addition of -1, -2, etc. to their name. That character can type /changename (NEWNAME) into game chat to change their name for free to an available name. Many players create characters on destination worlds with the name they want, transfer over a character, delete the “placeholder”, then rename their intended character.  

What happens if my guild name already exists on a destination world?

If you unpack your guild on a world where the guild name already exists, your guild will be renamed and get an automatic addition of –1, -2, etc. to your guild name. Your guild leader character can type “/guild rename (NEWNAME)” into game chat to select a new name. 

What happens with Daily Dice?

If you already have used your free Daily Dice roll on your origin world, you don’t get another roll that day on your destination world. Please note that as part of this transfer process we will eventually disable Daily Dice on our 32-bit game worlds, and that is likely to take place prior to August 31st. We will have further guidance on timing soon.

How many Character Slots and how much Shared Storage will I have on my new 64-bit game world?

As part of this effort, we are increasing the base number of Character slots available to players, and we are offering a free coupon code for increased Shared Account Storage available to each account.

Each account will have ten additional Character Slots in addition to the number of Character Slots you currently have. These additional character slots will become available after our game update on July 15th. This change is a permanent addition to the game.

We are also offering a free coupon code to claim one hundred additional Shared Bank storage slots for your account for a limited time. Use coupon code 100SLOTS to unlock 100 Shared Bank slots on your account, limit 1 per Account. This Coupon is available to redeem through August 31st, 2025. Please note that you must have access to the Shared Bank feature in order to utilize Shared Bank storage. Access is granted through being VIP or through a purchase in the DDO Store.

What doesn’t transfer with me?

The following features do not transfer with you to your 64-bit game world:

• Monster Manual progress and unclaimed rewards.

• Mail. The mailboxes of all characters need to be emptied of any items you do not wish to lose. Make sure to detach any items you wish to preserve prior to transfer. No mail is retained on your destination world. Mail will become unavailable after Aug 31st or after you transfer your character to a destination world, whichever comes first.

• Auction House listings, bids, winnings, or deposits of platinum or Astral Shards. All items that are currently in Auction will need to be canceled, or you will need to wait for these auctions to complete, prior to packing. The Auction Houses on our 32-bit game worlds will be closing prior to August 31st, 2025. We will have more information on timing soon.

• Your guild rank, unless you are the guild leader.

• Your Daily Dice “free roll” status.

• Guild airship chest storage.

• Your friends list.

• Your /ignore list.

Can I really pack and transfer everyone at once?

Yes, but we strongly encourage players to consider transferring characters in small groups or individually based on how many transfers they intend to conduct. Trying to fit the largest possible transfer through the Transfer Wizard during peak transfer times is not recommended. The larger your character data and transfer data is, the longer it will take to transfer, and the more time it will take to unpack. You will receive a chat message when you have unpacked. 

These transfers are free from 32-bit worlds to 64-bit worlds. Are paid transfers also available?

No, it is not currently possible to engage in paid transfers to other game worlds outside of the transfers currently available for free from our 32-bit game worlds to our 64-bit game worlds. 

I need to replace my Guild Airship cosmetics lost upon transfer. Tell me more about this Coupon Code!

The following Coupon Codes will become available on July 15th, 2025 and remain available through December 31st, 2025:

• AIRSHIPRING

• AIRSHIPHULL

• AIRSHIPSTAIN

• AIRSHIPSAIL

Each Coupon Code can be used to replace a cosmetic that is missing from your airship. 

To Redeem:

• Use the coupon code in the DDO Store via the "Redeem Code" window in the lower left. You can access the DDO Store through the main menu or by pressing Control+S. 

• After redeeming, click on the Coupon icon in the upper left to visit your coupon window. 

• Coupons active on your account will be shown here.  

• Clicking on a dropdown will show you which items the coupon will work on.  

• For each of the Airship Coupons, you can claim one free paint color per airship part - Elemental Ring, Interior Stain, Sail Cloth, and Hull Paint. 

• To purchase Airship customizations, make sure you log into a character with access to a guild airship. 

• Clicking on an item listed under a coupon will navigate immediately to that item's page. Click the green box to apply the coupon. 

(Image: Blue Airship Interior Stain DDO Store entry prior to application of Coupon Code.)

 (Image: Blue Airship Interior Stain DDO Store entry after application of Coupon Code.)

• Each coupon can be redeemed once per account through December 31, 2025. 

What happens after August 31st, 2025?

The 32-bit game worlds will be closing after August 31st, 2025. We will reopen these game worlds shortly afterwards as “ghost worlds”, which will allow players to log into these worlds to access their account features and run the "/transfer pack" command. Further questing, XP gain, or other benefits of continued gameplay are not available. These worlds will remain open for at least two years to facilitate final transfers. After this period, these worlds will be permanently closed, and no further transfers will be possible

We will also facilitate a period of free transfers between our 64-bit US game worlds sometime after August 31st, with more information provided later. This will allow players who found themselves on an incorrect game world to transfer for free for a limited period of time. We also intend to allow European players currently playing on Cormyr to be able to transfer to Moonsea for free for a limited period of time.

This article will offer further guidance in the coming days and weeks as we receive your questions and have details to provide. Thank you, and we cannot wait for you to join us on our 64-bit game worlds!